Privacy Policy & Terms of Use

PRIVACY POLICY

 

DEFINITIONS

a) Privacy policy: this privacy policy;

b) User: any user of the Website;

c) Controller: Miranda & Irmão, Lda

EN1 Km228.9, Borralha

3750-871 - Águeda, Portugal;

d) Website: the websites under www.mirandabikeparts.com and www.mirandabikestore.com;

 

1 - GENERAL

1.1 - This Privacy Policy describes how the Controller processes the personal data of its Users in the context of the Website.

 

2 - PERSONAL DATA

2.1 - Personal data concerns information about an identified or identifiable natural person. Depending on the use of the Website by Users, the Controller may process the following data of its Users:

i) Name;

ii) E-mail address;

iii) Telephone number;

iv) Data relating to the User's device, such as an IP address;

v) Communication preferences;

vi) Information obtained via cookies, about the surfing behavior of the User.


2.2 - The Controller collects personal data from a User in the following way(s):

i) When the relevant User has provided this personal data to the Controller via the Website;

ii) By contacting the Controller with a request for information about the services or products of the Controller;

iii) When placing an order with Controller; or

iv) Because these are generated on the basis of the User's use of the services or Website of the Controller, including via cookies;

 

2.3 - If the User is obliged to provide certain data, the User will be informed of the possible consequences if these are not provided.


3 - PURPOSES AND BASES FOR PROCESSING PERSONAL DATA

3.1 - The Controller processes the personal data of a User on the following legal basis from the General Data Protection Regulation:
a) Permission;
b) Execution of an agreement with the User;
c) Complying with a legal obligation;
d) Legitimate interest of the Controller or a third party.


3.2 - The Controller processes certain personal data for the purposes of its legitimate interests. The legitimate interests of the Controller include: marketing, advertising, research of its own
products or services, IT management and security, sharing with parties affiliated with the Controller, etc.


3.3 - The Controller processes personal data for the following purposes, on the basis of the principles mentioned therein:

Basis: Execution of the agreement/Legitimate interest

Purpose:

· Offering products or services, including providing customer service or technical support and processing requests related to the products or services.

· Improvement of the products or services offered, including through an analysis of their use.

· Entering into and maintaining a customer relationship with the User, for example for sending informative messages about products or services or responding to questions and requests from the User.

· Handling, managing and invoicing orders.

 

Basis: Legitimate interest/Permission

Purpose:

·Sending the newsletter of the Controller.

· Providing targeted advertising based on the User's interests, using cookies and similar technologies to collect the relevant information about User.

 

4 -PROVIDING PERSONAL DATA TO THIRD PARTIES

4.1 - The Controller will not provide the personal data of its Users to third parties, unless:

4.1.1 - The personal data are provided to a processor engaged by the Controller for the purposes listed in this Privacy Policy, with which processor the Controller has concluded an agreement that ensures, among other things, that the processor offers sufficient guarantees with regard to technical and organizational security measures with regard to the processing operations to be carried out; or

4.1.2 - The Controller is obliged by law to pass on personal data to competent authorities; or

4.1.3 - For the execution of the agreement, the Controller uses third-party service providers who perform certain services on behalf of the Controller, such as IT services or payment services.

 

4.2 - In order to be able to provide the services, the Controller may be obliged to transfer personal data to other countries, within or outside the European Union. When this is the case, the Controller will take all necessary measures to lawfully transfer the personal data to such countries.


5 - COOKIES

5.1 - The Controller uses so-called 'cookies'. With these cookies, the Controller automatically collects, in accordance with the preferences specified by the User, certain data about the history of the User's activities on the Website and third-party apps. For example, personal data of the User may be collected while the User is using the Website or apps or if they are running in the background on the User's device. This data can be combined by the Controller with other data about the User's device, such as an IP address. If the User's consent is required for this, the Controller will request it in advance.

5.2 - The Cookie Policy of the Controller that can be found here contains further information about the use of cookies, including the purposes for which the Controller uses cookies.

 

6 - RIGHTS OF USERS

6.1 - The User has the right to inspect, rectify and delete his or her personal data, in accordance with the provisions of the General Data Protection Regulation. The User also has the right to object to the processing of his or her personal data.

 

6.2 - The User may request the Controller to restrict processing and data portability. The latter means that the User has the right to receive the personal data that the Controller has about him or her in a structured, commonly used and machine-readable form and possibly to have it passed on by the Controller to another Controller.

 

6.3 - If the User has given permission for the processing of his personal data, the User has the right to withdraw this consent at any time.

 

6.4 - If the User wishes to exercise one of these rights, or if the User has questions about this Privacy Policy, the User can reach the Controller at [email protected]

 

6.5 - Users can unsubscribe the newsletter by clicking the “Unsubscribe” button on Miranda Bike Parts newsletters.

 

6.6 - Users have the right to file a complaint with the applicable Data Protection Authority.

 

7 - RETENTION PERIOD

7.1 - The Controller stores personal data for as long as necessary after the last visit to the Website, unless the Controller is obliged to retain personal data for a longer period on the basis of a legal provision.

 

8 - CHANGES TO THIS PRIVACY POLICY

8.1 - The Controller reserves the right to amend this Privacy Policy. Any changes will be announced on this page. The Controller therefore advises the User to regularly check this page to see if any adjustments have been made. The current Privacy Policy has been updated to 14 October 2021.